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Refund and Cancellation Policy

At Bendres Agro, we strive to deliver the highest quality products and ensure customer satisfaction. However, if you have any concerns regarding your purchase, the following policies outline the processes for cancellations, returns, and refunds:

Order Cancellation Policy

  1. Cancellation Before Dispatch

    • You can cancel your order at any point until it is out for delivery.
    • A full refund will be processed to your original payment method.
    • The refund will be initiated immediately upon cancellation and will reflect in your account within 5-7 business days.

  2. Cancellation After Dispatch

    • Once your order is out for delivery, it cannot be canceled or refunded.
Return Policy

  1. Eligibility for Returns

    • Returns are accepted only in the following cases:
      • The product is damaged or defective.
      • The product delivered is incorrect.
      • The product has expired.
    • All returned items must be in their original, unused condition with intact packaging and receipts.

  2. Return Timeline

    • Item return requests must be initiated within 8 days of successful delivery.

  3. How to Raise a Return Request

    • Email your return request to customercare@bendresagro.com along with supporting images of the product (in case of damage or defect).
    • The return request will be verified and approved by the company.
Refund Policy

  1. Refund Process

    • Refunds will be processed to your original payment method within 5-7 business days from the date of approval.
    • In case of a return, refunds will only be initiated after the returned item is received and inspected by our team.

  2. Conditions for Refunds

    • Refunds will not be processed for products that do not meet the return eligibility criteria.
    • For returns involving damaged products or incorrect items, proof such as images or videos is mandatory.

  3. Bank Account Details

    • For refunds requiring direct bank transfers, you must share your bank account details with us.
Returning Goods
  • Shipping Costs:
    • Customers are responsible for the cost and risk of returning goods unless the return is due to the company’s error (e.g., damaged or incorrect products).
  • Return Address:
    • All returns should be sent to:
      Bendres Agro Returns Department, [Your Address], [City, State, ZIP]
  • We recommend using an insured and trackable mail service for returning products.
Contact Us

For any queries or concerns regarding refunds, returns, or cancellations, please reach out to us:

We value your trust and are committed to providing a hassle-free shopping experience.